Port Macquarie Safe Haven offers essential mental health support to those in need

MID NORTH COAST Local Health District (MNCLHD) has officially opened a purpose-built Safe Haven building in Port Macquarie, providing a safe space and immediate support for people who are experiencing mental health distress.

Safe Havens are non-clinical settings that offer support in a calm and welcoming environment as an alternative to attending a hospital emergency department.

Previously located in a pop-up clinic, the service now provides a dedicated environment where people experiencing suicidal thoughts or distress can speak with trained peer workers and access support without judgement, from people with lived experience of suicidal distress and recovery.

MNCLHD Chief Executive Jill Wong said the Safe Haven is a non-clinical service that aims to reduce stigma, support communities to better cope with challenges and offer culturally appropriate care.

“It’s fantastic that we now have a permanent, purpose-built Safe Haven right here in Port Macquarie,” Ms Wong said.

“No appointment or referral is needed, anyone can drop by to get help when they’re feeling overwhelmed, distressed or suicidal.

“The team includes peer workers who’ve been through tough times themselves and truly understand what it’s like to struggle and recover.”

Located in the grounds of Port Macquarie Community Health campus in Morton Street, the Safe Haven service is open from 12.30pm to 8pm, Thursday to Sunday.

The new building has a quiet/sensory room, lounge area, kitchenette and outside space, and is located on a public transport route, offering easy access to and from town.

Port Macquarie Safe Haven is part of the NSW Government’s Towards Zero Suicides initiative.

The Mental Health Line is also available 24/7 on 1800 011 511 to connect people to other mental health services.

If life is in danger, please call Triple Zero (000) immediately.